Amazon Service Disruptions: Impact on Thousands of Users Across the U.S.
Numerous Amazon users experienced service disruptions on Thursday, with over 20,000 users, including Amazon Web Services and Prime Video users, reporting outages around 2:30 p.m. The outage map from DownDetector highlighted hotspots in major U.S. cities such as New York, Boston, Chicago, Atlanta, Dallas, Houston, Phoenix, Los Angeles, San Francisco, and Seattle. The majority of reported issues, accounting for 55%, were related to the checkout process, while approximately one-third of the problems were linked to product pages and the mobile app.
Earlier in the week, three Amazon Web Services facilities in the Middle East were impacted by Iranian drone strikes in Bahrain and the United Arab Emirates. However, Amazon did not confirm a direct connection between the drone strikes and the outages experienced on Thursday.
In conclusion, the widespread outages on Amazon services on Thursday affected thousands of users across the U.S., with issues reported in various cities. The disruptions were primarily related to the checkout process, product pages, and the mobile app. The potential link between the outages and the recent drone strikes in the Middle East remains uncertain.